FAQs | Frequently Asked Questions

Currently, we only deliver within Pakistan. International shipping is under consideration for future expansion.

You can place your order directly through our website by following these steps:

• Visit the product page of your desired item
• Click “Add to Cart” to save the item
• Proceed to Checkout from the cart
• Fill in your shipping details and choose your payment method
• Confirm your order — you’ll receive a confirmation message shortly

Alternate Method: For assistance or quick orders, you may also DM us on Instagram or WhatsApp with your product name and delivery address.

Yes, Cash on Delivery is available nationwide for orders below Rs. 10,000. For higher-value purchases, advance payment is required.

We deliver across Pakistan within 3 to 5 working days. For major cities in Punjab, delivery may arrive within 2–3 days.

Please review the following conditions before submitting a request:

• • ⏳ Timeframe: Requests must be submitted within 3 days of receiving your order.
  • 📦 Product Condition: Items must be unused, unwashed, and in their original packaging with all tags intact.
  • 📸 Proof Required: Clear photos of the product and packaging are required for verification.
  • 🚫 Non-Returnable Items: Customized orders, sale items, and accessories are not eligible for return or exchange.
  • 🚚 Dispatch Timeline: Once approved, your replacement item will be dispatched within 3–5 business days.
  • 💸 Shipping Costs: Return shipping costs are the customer’s responsibility.